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Frequently Asked Questions

• What is madeiraguide.com?
• When I search for a hotel or rent a car am I looking at real availability and can I book online?
• How do I contact you?
• Why register?
• What time of year should I go to Madeira?
• Is Madeira a part of Portugal?
• When are the Festivals?
• Are shops open on Sunday?
• Does my mobile phone work here?



• What is madeiraguide.com?

This is a complete guide to Madeira Island. As a travel agency we have unparalleled experience in the hidden charms of the island and can offer sound and credible advice on the best places to go, to eat and to have fun. Our aim is to let you get the most out of your holiday, whether you’ve been here before or are planning to come for the first time.

• When I search for a hotel or rent a car am I looking at real availability and can I book online?

When you are searching for a hotel or car at madeiraguide.com you are essentially looking through brochure pages and will not, yet, be looking at real time availability. We have chosen this method because as a specialist company we take pride in our ability to offer informed advice and have therefore decided against a fully automated online booking system. However, if you would like to check availability, make a reservation or discuss your holiday options please contact us (see below) and a knowledgeable member of our agency will respond by phone or email as soon as possible.

• How do I contact you?

• Why register?

This makes your travels on our site a lot faster and a more efficient way to ensure you don´t have to fill in a separate form everytime you want a diferent service.

• What time of year should I go to Madeira?

Luckily the island has a warm temperature year round, our high-season is from the 1st of November till the 30th of April, which catches Christmas and New Year, celebrated to the very full here.

If you want to catch some really hot days in Porto Santo (30^o/+)the best time to come is during the summer months.

• Is Madeira a part of Portugal?

Yes, the arquipelago is Portuguese although it has a special status of autonomous region. The Judicial system is the same, the President of the Republic is the same and the currency PTE escudo is also the same.

• When are the Festivals?

Chose any one or more of these dates as a perfect time to visit the island:

Carnival - February with shows & fancy dress parades in Funchal

Flower Festival - Around April live the spectacular Flower parades & exhibitions

Musical weekends - June Classical music concerts

Madeira Wine Festival - September Live wine pressing at the Estreito da Câmara de Lobos, exhibitions and wine tasting in Funchal

10^th meeting Philharmonic Bands - October Ribeira Brava village

Christmas & New Years Celebrations - Beginning of December till 06 January Funchal is fully decorated with lights, exhibitions, fireworks and processions.

• Are shops open on Sunday?

Most stores are open from 10.00 until 23.00 in the Shopping Centres. Most of the other shops on the Island are closed, including in the city centre. There are some souvenir shops open on Sundays.

• Does my mobile phone work here?

Yes if you have a European GSM mobile network, when in Madeira your phone will be in the roaming function. There is good coverage on most of the island. There is no coverage for non-EU mobile phones.